Getting your business verified on Google Business Profile (GBP) — previously known as Google My Business (GMB) — is one of the most effective ways to appear on Google Maps and local search results.
However, many Indian business owners face a common issue during the process — phone number verification or approval problems.
One of the biggest mistakes people make is submitting PAN card or Aadhaar card as proof, which Google does not accept.
In this guide, you’ll learn what documents are actually accepted by Google and the correct steps to get your phone number approved safely and quickly.
Why Google Doesn’t Accept PAN or Aadhaar for Verification
Google focuses on business legitimacy, not personal identity.
Documents like PAN card or Aadhaar card are personal identification proofs, not business registration proofs.
For privacy and data protection reasons, Google does not use them for verifying Google Business Profiles.
If you try submitting these documents, your verification request can be rejected or delayed, as they don’t prove your business ownership or address.
Accepted Documents for Google Business Verification
Instead of PAN or Aadhaar, Google accepts official business documents that clearly show your business name, address, and operational status.
Here’s what you can submit:
1. Business Registration Documents
These confirm that your business is officially registered:
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GST Certificate
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Udyam (MSME) Registration
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Shop & Establishment Certificate
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Trade License
2. Address Proof Documents
These help Google verify your business location:
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Electricity Bill or Telephone Bill (in your business name)
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Water Bill
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Rent Agreement (if your office is rented)
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Property Tax Receipt
3. Online Verification Methods
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Website or Domain Email: If your business website has a domain email (like info@yourbusiness.com), Google may use it to confirm ownership.
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Phone or Postcard Verification: This is the most common method used for businesses in India.
Common Mistakes to Avoid
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Using a personal number instead of a business phone.
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Submitting Aadhaar, PAN, or personal documents.
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Providing inconsistent business details across website, GST, and Google Profile.
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Attempting multiple verification requests at once.
These mistakes can delay or block your verification process.
Quick Tips to Get Your Phone Number Approved
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Use a unique phone number that’s not listed on other GBPs.
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Ensure your business details (name, address, phone) match exactly everywhere.
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Keep your business active online — Google prefers profiles with consistent digital presence.
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Submit authentic and recent documents only.
Need Help with Google Business Phone Verification?
If you’re still facing issues like:
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“Phone verification not available”
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“Verification rejected”
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“Number not showing on profile”
Don’t worry — we can help you get it approved safely.
📞 Call or WhatsApp: 8448121526 | 9540709705
💼 Consult with: Mr. Beeru Prasad – Digital Marketing Expert (12+ Years of Experience)
We’ve successfully helped hundreds of Tour & Travel, Education, and Local Service Businesses get their Google Business Profiles verified and optimized for better visibility and genuine leads.







